Privacy Policy 

 

Effective date: August 18, 2026

 

HD Trailers ("us", "we", or "our") operates the hdtrailers.com website (hereinafter referred to as the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service, including helping you browse Listings, submit Inquiries, place Holds, and buy, sell, or trade Trailers. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from hdtrailers.com/terms-and-conditions.

 

Definitions

 

Service

Service is the hdtrailers.com website operated by HD Trailers.

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small files stored on your device (computer or mobile device).

Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

Data Subject (or User)

Data Subject is any living individual who is using our Service and is the subject of Personal Data. This includes Buyers, Sellers, and anyone submitting an Inquiry or placing a Hold.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

 

Types of Data Collected

 

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, state, province, ZIP/postal code, city
• Information submitted through an Inquiry, Hold request, or Listing submission, such as questions about a Trailer's condition, pricing, or availability
• Information provided when listing a Trailer for sale, trade, or consignment, such as ownership details, title status, and photographs
• Payment and billing information submitted through our payment processor when completing a purchase, deposit, or Hold

Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you, including new Listings that match your stated preferences. You may opt out of receiving these communications by following the unsubscribe link in any email or by contacting us.

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This may include your IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Location Data

We may use and store information about your location if you give us permission to do so ("Location Data"), such as to help identify Listings near you. You can enable or disable location services through your device settings.

SMS and Text Messaging Data

If you submit an Inquiry, place a Hold, or otherwise provide a mobile phone number through the Service, you consent to receive text messages from us related to that Inquiry, Hold, or transaction, including follow up messages about a Trailer's availability. Message and data rates may apply. You may opt out of text messages at any time by replying "STOP" or by contacting us directly, though we may still need to contact you by other means regarding an active Hold or transaction.

Tracking Cookies Data

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Examples of cookies we use:

• Session cookies, to operate our Service.
• Preference cookies, to remember your preferences and settings, such as saved searches or favorited Listings.
• Security cookies, for security purposes.

Use of Data

HD Trailers uses collected data for purposes such as:

• To provide and maintain our Service
• To notify you about changes to our Service, a Listing, or a Hold
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support, including responding to Inquiries
• To process Holds, deposits, and purchases
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent, and address technical issues or fraud
• To send you relevant offers and information about Trailers that may interest you, unless you have opted out
• To comply with legal obligations related to vehicle and trailer sales, title transfers, and recordkeeping

Legal Basis for Processing Personal Data under GDPR

If you are from the European Economic Area (EEA), our legal basis for collecting and using the Personal Data described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We may process your Personal Data because:

• We need to perform a contract with you, such as facilitating a purchase, trade, or Hold
• You have given us permission to do so
• The processing is in our legitimate interests and it is not overridden by your rights
• To process payments
• To comply with the law

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain records related to a Trailer sale or title transfer), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

 

Disclosure of Data

 

Business Transaction

If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities, such as a court or a government agency.

Legal Requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of HD Trailers
• Prevent or investigate possible wrongdoing in connection with the Service, including fraud related to a Listing, Hold, or transaction
• Protect the personal safety of users of the Service or the public
• Protect against legal liability

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Do Not Track Signals (CalOPPA)

We do not support Do Not Track ("DNT"). You can enable or disable Do Not Track by visiting the preferences or settings page of your web browser.

Your GDPR Data Protection Rights

If you are a resident of the EEA, you have certain data protection rights. HD Trailers aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the right to:

• Access, update, or delete the information we have on you
• Request correction of inaccurate or incomplete information
• Object to our processing of your Personal Data
• Request that we restrict the processing of your Personal Data
• Request a copy of your Personal Data in a structured, machine readable format
• Withdraw your consent at any time where we relied on your consent to process your Personal Data

You have the right to lodge a complaint with a Data Protection Authority about our collection and use of your Personal Data.

Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, "CCPA"), provides you with certain rights regarding your Personal Data. These rights may include the right to:

• Know what Personal Data we have collected about you and how it has been used and disclosed
• Request deletion of your Personal Data, subject to certain exceptions
• Correct inaccurate Personal Data that we maintain about you
• Opt out of the sale or sharing of your Personal Data
• Limit the use and disclosure of sensitive Personal Data
• Not receive discriminatory treatment for exercising your privacy rights

We do not sell your Personal Data for monetary consideration. We may share certain identifiers and Internet activity information with advertising partners for behavioral advertising purposes, which may be considered a "sale" or "share" under the CCPA. You may opt out of this sharing by contacting us using the information in the "Contact Us" section below.

To exercise your rights under the CCPA, you or your authorized agent may submit a request to us using the contact information provided at the end of this Privacy Policy. We will verify your request using the information associated with your account or your prior interactions with us before fulfilling it.

Other State Privacy Rights

Depending on your state of residence, you may have additional rights under state privacy laws, such as the right to access, correct, delete, or obtain a copy of your Personal Data, and the right to opt out of targeted advertising or certain profiling. If you are a resident of a state with an applicable privacy law, you may exercise these rights by contacting us using the information provided below.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service related services, or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third party Service Providers to monitor and analyze the use of our Service, such as Google Analytics. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. You can opt out of having your activity available to Google Analytics by installing the Google Analytics opt-out browser add-on.

Behavioral Remarketing

We may use remarketing services to advertise on third party websites to you after you visited our Service. We and our third party vendors use cookies to inform, optimize, and serve ads based on your past visits to our Service. This may include services such as Google Ads, Meta (Facebook and Instagram) Ads, and similar advertising platforms.

Payments

We use HubSpot Payments to process payments made through the Service, including deposits associated with a Hold. Your payment card information is submitted directly to HubSpot Payments and is handled in accordance with their applicable privacy policy and security standards. We do not store your full payment card details on our own servers.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

Contact Us

 

If you have any questions about this Privacy Policy, You can contact us at Sales@hdtrailers.com, via our contact page, or by mail at 19650 Co Rd 70, Andalusia, AL 36421, USA.